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We Are Discontinuing our Homebrewing Products
Dear Homebrewers,
As of November 2023, we are no longer selling our homebrewing products: PLAATO Airlock, Keg, and Valve. As of now we are planning to operate the PLAATO homebrewing app until at least November 2025. We are currently looking into solutions to extend the life of our products, with the help of this community.
We are grateful to all of you who have come forward to help us find a solution to keep your Kegs and Airlocks operating for the years to come. We want to work with you to find a solution together.
We ran a community webinar on the 15th of January, where we gave more details on this decision and plans to involve the community going forward in finding an open source solution. You can watch a recording of the webinar here.
If you have any questions please email support@plaato.io.
Best regards,
Team PLAATO
Frequently Asked Questions
What are the requirements for PLAATO Pro?
The PLAATO PRO is built for professional brewers, and most of our customers have fermenter vessels in the range of 5hl - 500hl. The minimum tank size requirement for using PLAATO Pro is 100L with a minimum of 50 cm/ 20" of liquid necessary above the probe.
Reach out to us if you want to explore going Pro.
Can I get a refund?
We will continue to honor our 30 day money back guarantee.
Will there be technical support?
We will continue to provide support for these products until November 2025. You can reach our support team at support@plaato.io.
What about bugs?
While some of the infrastructure for the Airlock and Keg is ageing, we will continue to provide our service to ensure normal operations until November 2025.
How long will the app operate?
The PLAATO app for home brewers will be discontinued in November 2025. Users can download and save their up to November 2025.
What will happen to my data?
Data from the Airlock can be exported in multiple ways, which you can read about here: FAQs - Plaato Airlock Data | Plaato Help Center. You need to download your data before November 2025
Other Questions
Please reach out to support@plaato.io if you have other questions about us discontinuing our home brewing products.
